AmericanMadeSupplies.com
.... America's choice for American Made
products!!
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AmericanMade
Supplies.com
MainStreetE.com LLC
Phone: 609-357-0100
1 Main Street
Robbinsville, NJ 08691
Toll Free: 866-654-4804
Fax: 212-504-9580
Office@AmericanMadeSupplies.com
All invoices resulting from purchases made from the AmericanMadeSupplies.com on-line store will be issued by MainStreetE.com with AmericanMadeSupplies.com being clearly referenced on the invoice. Please note that the name MainStreetE.com will appear on your credit card receipts and statements. Please feel free to call should you have questions. |
The majority of products sold on the AmericanMadeSupplies.com store usually ships within 3 to 5 business days. Some products normally may have a slighlty longer lead time before shipping which we will either note in the product description in the store or we will E-mail the anticipated ship time once the order has been submitted. Most orders ship vis UPS or FedEx Ground but due to the nature or size of some of our products they may require shipping via a common carrier. Should delivery by common carrier be required then we will contact you to review the delivery options to best meet your specific needs. Standard common carrier delivery is "dock to dock" which means the recipient should have a loading dock unless otherwise specified. Standard common carriers deliveries do not include conveyance from the delivery vehicle to inside your facility. Standard common carrier deliveries are to a loading dock or to curbside. If you do not have a loading dock then we will arrange with the carrier to have a truck wi tha lift gate to complete the delivery to you. Most deliveries of large and heavy items are done with large delivery trucks with 28 foot trailers with beds set at about 48" to 50" (standard dock height). These trucks can not make deliveries to locations without a dock-high dock. Deliveries requiring "lift-gate Service" or "inside deliveries" require additional handling fees from the carrier. We will E-mail you the carrier's shipment tracking number assigned to your order once we receive it from the carrier. You may also view your order's status on-line using our order status tracking feature. We update your order information with carrier tracking numbers and final shipping cost as they become available. We notify you via E-mail when your order information has been updated.
AmericanMadeSupplies.com is committed to our customer's complete satisfaction. If a product purchased from AmericanMadeSupplies.com is defective or the product does not perform as described, we will refund your full purchase price on any single NON-CUSTOM item you purchase from us. We will process your refund upon receipt of the returned item at no charge. We will also pay the return shipping costs if the return is a result of our error. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive and are not shared with outside parties. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Copyright © 2008 MainStreetE.com ... All rights reserved.
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